| Job Role | Infrastructure and Technical Support Specialist |
| Job Location | Mohali/Chandigarh |
| Job Experience | 2-3 years |
| Qualification | Bachelor’s or Master’s degree |
| Salary | Negotiable | Best in Industry |
Job description
We are seeking a 2-3 years skilled and motivated Infrastructure and Technical Support Specialist to join our team. The ideal candidate will possess strong experience in managing Windows and Linux servers, application monitoring, and providing technical support within the organization like Windows & application installations, and can fix laptop and network issues. The candidate should also be willing to work in night shifts as part of our support team.
Responsibilities:
- Manage and maintain Windows and Linux server infrastructure, including installation, configuration, and ongoing administration.
- Monitor server performance, conduct regular system checks, and troubleshoot any issues that arise.
- Implement and maintain application-monitoring tools to ensure optimal performance and availability.
- Provide technical support to end-users remotely and on-site for Windows installations, laptop issues, and network problems.
- Assist with network configuration and troubleshooting, including routers, switches, firewalls, and wireless access points.
- Collaborate with cross-functional teams to identify and resolve infrastructure-related issues.
- Perform regular backups and ensure data integrity and disaster recovery capabilities.
- Stay up-to-date with emerging technologies and industry best practices to enhance infrastructure efficiency and security.
- Document procedures, configurations, and troubleshooting steps for knowledge sharing and future reference.
- Participate in an on-call rotation and be available to work night shifts as required.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Excellent troubleshooting skills and ability to identify and resolve technical issues efficiently.
- Experience providing technical support for Windows installations, laptop repairs, and network problems.
- Understanding of network protocols, including TCP/IP, DNS, DHCP, and VPN.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Strong communication skills with the ability to explain technical concepts to non-technical individuals.
- Willingness to work night shifts and participate in an on-call rotation.
Joining our team as an Infrastructure and Technical Support Specialist presents a unique opportunity to work with cutting-edge technologies, contribute to the stability and performance of our IT infrastructure, and provide crucial technical support to our users. If you are a highly motivated and detail-oriented professional with a passion for infrastructure management and technical problem-solving, we would love to hear from you. Apply today and become a valuable member of our team.
Our pro-employee Policies:
- Annual Bonus
- Company-sponsored training and certifications
- Extensive medical insurance coverage.
- Company-sponsored wellness programs & access to gym and swimming facilities.
- Periodic Rewards & Recognition
Why Join Intellinez Systems?:
- Exceptional Employee Benefits.
- People-Centric Work Culture
- Global Exposure
- Learning Opportunities
- Exceptional Career Growth
- Regular Rewards & Recognition
- Extensive Wellness Program
How to Apply:
Interested candidates are invited to send their resume along with a cover letter detailing their experience and why they are a good fit for this role to [email protected]. Please include links to your GitHub profile or other public repositories, if available.
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