From Manual to Digital : Streamlining Workflow of Tactical Gear Delivery for Mahrte Tactical

From Manual to Digital: Streamlining Tactical Gear Delivery for Mahrte Tactical

Introduction: Overview of the Project 

This case study explores the successful partnership between Mahrte Tactical, a leading Brazilian company specializing in tactical gear, and Intellinez Systems, a noted software development and IT consulting company, who provided a comprehensive solution to address their unique challenges. Mahrte Tactical has gained a solid reputation in the market for their commitment to quality and their extensive product range, attracting customers from various fields, including law enforcement, security, military personnel, and outdoor enthusiasts.

The primary challenge faced by Mahrte Tactical was the unification of three user types onto a single ecommerce platform that caters to all their products. Our team worked upon streamlining workflow, process and these challenges head-on by developing a custom online portal using WordPress, leveraging its capabilities using WooCommerce and JQuery/Ajax based theming. The solution not only streamlined the delivery process of tactical products but also improved efficiency and reduced manual work and errors. One of the major achievements was to complete the project within the stipulated time frame of 6 weeks.

This case study will delve into the specific challenges faced by the client, the solution we provided, and the benefits derived from using WordPress and WooCommerce. By showcasing our successful collaboration with Mahrte Tactical, we aim to demonstrate the effectiveness of our approach and highlight the value of leveraging the right technologies to meet the unique requirements of our clients in the tactical gear industry.

Client Overview: Mahrte Tactical 

Mahrte Tactical, founded in 2009 by brothers Maurício and Henrique Mahrte, is a Brazilian company based in São Paulo that specializes in selling tactical gear and clothing. With a team of energetic employees, the company has established itself as a leading provider of high-quality products in the market.

The product range offered by Mahrte Tactical is extensive, covering various categories to meet the needs of its customers. Their clothing line includes uniforms, jackets, pants, shirts, and hats, all designed specifically for tactical use. Additionally, they offer a wide selection of tactical gear such as backpacks, helmets, knee pads, elbow pads, and gloves. Accessories like flashlights, knives, and binoculars are also available to complement their product offerings.

Mahrte Tactical Product Page Developed By Intellinez Systems
Mahrte Tactical Product Page Developed By Intellinez Systems

Mahrte Tactical has gained a solid reputation among Brazilian law enforcement officers, security guards, and military personnel who rely on their products for professional use. However, their appeal extends beyond these specialized fields, attracting civilians interested in self-defense or outdoor activities. The brand’s popularity and demand have contributed to their expansion, including the opening of new stores and the continual growth of their product line.

The Challenges: Time-Consuming Delivery Process 

The client, who was manually handling the commerce & delivery process of tactical gear for the Brazilian army and police personnel, faced significant challenges that led them to seek an automated solution through an e-commerce portal. The existing manual process was time-consuming, laborious, and prone to mistakes and delays. To reduce the manual efforts, clients required a unified ecommerce platform that could cater to three distinct user types: sellers, eligible clients (army or police personnel), and the back-office staff responsible for confirmation, requirements, and supply management.

The primary challenge for our project team was to seamlessly integrate these three user types onto a single platform and establish a functional workflow and that too within a timeframe of 6 weeks. This task was further complicated by the client’s diverse linguistic and geographical background. Furthermore, the client expressed concerns about keeping the website up-to-date with the latest versions of WordPress and WooCommerce, necessitating continuous maintenance and monitoring technologies.

Back-Office Login Page Developed By Intellinez Systems
Back-Office Login Page Developed By Intellinez Systems

Client/Seller Login Page Developed By Intellinez Systems
Client/Seller Login Page Developed By Intellinez Systems

The Solution: Efficient E-Commerce Portal Powered by WordPress

Our team successfully implemented an efficient online portal for Mahrte Tactical by utilizing WordPress Core and PHP as the backend, complemented by WooCommerce for seamless e-commerce processing. To meet the client’s specific design requirements, we crafted a custom frontend using Bootstrap and HTML5. The combination of Bootstrap and HTML5 allowed us to create a visually appealing and responsive user interface (UI). 

Here’s how the dashboards look for different parties:

Back-Office Dashboard Developed By Intellinez Systems
Back-Office Dashboard Developed By Intellinez Systems

Client Dashboard Developed By Intellinez Systems
Client Dashboard Developed By Intellinez Systems

Seller Dashboard Developed By Intellinez Systems
Seller Dashboard Developed By Intellinez Systems

We furthered the UI experience by incorporating JQuery-ui and Ajax, which enabled us to add interactive features and streamline activities such as confirmation, document uploading, and order management. By leveraging the power of WordPress, we were able to streamline the entire process and eliminate the need for manual work, resulting in a significant boost in overall efficiency for Mahrte Tactical.

The development and deployment of the online portal required a dedicated team, including a Development Server, Design and HTML Professional, Backend Developer, and Testing Professional. Additionally, the active involvement of a Network Admin, Business Analyst, and Project Manager ensured timely project delivery, meeting the client’s requirements.

Benefits of WordPress & WooCommerce

The combination of WordPress with WooCommerce along with a UI developed in HTML/Bootstrap/JQuery and Ajax provides a powerful and versatile toolkit for building user-friendly, scalable, secure, and customizable e-commerce portal:

User-friendly and scalable: WordPress with WooCommerce provides an easy-to-use content management system that is widely recognized and offers scalability for complex e-commerce portals.

  1. Time-saving development: HTML-Bootstrap offers a variety of pre-built components and templates, allowing developers to quickly create responsive and mobile-friendly websites without starting from scratch.
  2. Enhanced interactivity and functionality: JQuery/JQuery-ui and Ajax enable developers to add interactive elements, animations, and additional functionality to web pages, improving user experience and performance.
  1. Community support: WordPress has a large and active community of developers who provide support and resources, ensuring help is readily available when needed.
  2. Robust security: Regular security updates for WordPress protect websites from potential attacks and ensure a safer online environment.
  3. Customizability: WordPress allows extensive customization options through themes, plugins, and custom code, empowering users to personalize their websites to meet specific requirements.

Key Takeaways

Positive Feedback By Mahrte Tactical

  1. Automated the manual delivery process, saving time and eliminating laborious tasks.
  2. Reduced errors and improved accuracy in the delivery of tactical gear.
  3. Streamlined workflows and improved overall efficiency.
  4. Created a centralized online portal for sellers, eligible clients, and the back office, simplifying communication and coordination.
  5. Increased operational effectiveness by providing a reliable platform for managing requirements, confirmations, and document uploading.
  6. Enhanced customer satisfaction through prompt and efficient supply of tactical gear to army and police personnel.
  7. Leveraged the scalability and customization options of WordPress to tailor the solution to the client’s specific needs.
  8. Ensured timely project delivery, allowing the client to benefit from the online portal in a timely manner.
  9. Provided ongoing maintenance and monitoring to keep the website up-to-date and secure.


The case study demonstrates the successful development and deployment of an e-commerce platform for Mahrte. By leveraging WordPress and WooCommerce, the project team achieved the client’s objectives while overcoming challenges through effective communication and collaboration. The project aligns with Mahrte Tactical’s goals of expanding collaborations and generating long-term revenue. Valuable insights gained from this case study include the importance of requirements freeze, suitable platform selection, and maintaining close communication with clients.

Given the success of our approach and client approval, we plan to employ the same methodology for future projects. By implementing our WordPress-based online portal, we not only addressed the challenges faced by the client but also provided them with a reliable and efficient solution that automated their entire tactical gear delivery process.

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